Privacy Policy
Effective Date: 07-07-2026
The ZOSPIN Vendor application enables registered laundry businesses
to manage service requests received through the ZOSPIN platform. This Privacy Policy
explains how vendor information is collected, used, and protected.
By using the Vendor App, you agree to this Privacy Policy.
Information We Collect
We may collect:
- Business name
- Owner name
- Business registration details (where applicable)
- Mobile number
- Email address
- Business address
- Pickup and delivery service areas
- Bank or payment settlement information
- Tax information where required
- Profile images or business documents uploaded by you
- Order management information
- Device information and application diagnostics
How We Use Information
Information is used to:
- Register and verify vendor accounts.
- Manage laundry orders.
- Process settlements.
- Communicate platform updates.
- Improve platform functionality.
- Detect fraudulent activity.
- Meet legal and regulatory obligations.
Location Information
Location access may be used to:
- Verify service areas.
- Improve order assignment.
- Support operational activities.
Camera and Storage Access
The application may request access to upload:
- Business logo.
- Business documents.
- Service-related images.
Access is requested only with your permission.
Information Sharing
Vendor information may be shared with:
- Customers placing orders.
- Delivery partners involved in order fulfillment.
- Payment processors.
- Service providers supporting platform operations.
- Government authorities where legally required.
We do not sell vendor information.
Security
Reasonable technical and organizational safeguards are implemented to protect
vendor information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Business information is retained for operational, financial, legal,
and compliance purposes, or as required by applicable law.
Vendor Rights
Vendors may request:
- Account updates.
- Correction of inaccurate information.
- Account closure, subject to applicable legal obligations.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be published
within the application and on our official website.
Contact Us
