Privacy Policy
Effective Date: 07-07-2026
The ZOSPIN Delivery Partner application enables registered
delivery personnel to manage assigned pickups and deliveries. This Privacy
Policy explains how personal information is collected, used, stored,
and protected.
By using the application, you agree to this Privacy Policy.
Information We Collect
We may collect:
- Full name
- Mobile number
- Email address
- Profile photograph
- Government identification details where required
- Vehicle information (if applicable)
- Bank details for payout processing
- Delivery activity records
- Device information
- Application usage information
Background Verification
Where applicable, we may collect documents necessary for identity
verification and onboarding.
Location Information
The Delivery Partner App uses location information to:
- Navigate to pickup locations.
- Navigate to delivery locations.
- Track delivery progress.
- Confirm pickup and delivery completion.
- Improve delivery operations.
Location may be collected while the application is active and, where
required for delivery operations, in the background, subject to your
device permissions and applicable laws.
Camera Access
The application may request camera access for:
- Uploading profile photographs.
- Capturing proof of pickup or delivery.
- Uploading verification documents.
Notifications
The application may send notifications regarding:
- Assigned deliveries.
- Status updates.
- Operational announcements.
Information Sharing
Your information may be shared with:
- Customers receiving deliveries.
- Laundry vendors.
- Payment providers.
- Platform service providers.
- Government authorities when legally required.
We do not sell your personal information.
Security
We apply reasonable administrative, technical, and organizational
safeguards to protect delivery partner information against unauthorized
access, alteration, disclosure, or destruction.
Data Retention
Information is retained only as long as necessary for operational,
financial, legal, and regulatory purposes.
Your Rights
Delivery partners may request:
- Access to personal information.
- Correction of inaccurate information.
- Account closure where permitted by applicable regulations.
Changes to this Privacy Policy
This Privacy Policy may be updated periodically. Any revised version
will be published within the application and on our official website.
Contact Us
Google Play Publishing Checklist
Before publishing on Google Play, make sure you:
- Use the same company name everywhere (e.g., ZOSPIN Technologies Pvt. Ltd.).
- Replace the placeholder effective date with the final publication date.
- Add your official support email address.
- Add your official website.
- Host this privacy policy on a publicly accessible HTTPS webpage.
- Ensure your app requests only the permissions that are actually used and that this privacy policy accurately reflects those permissions.
These policies are written to provide the disclosures typically expected
by Google Play while maintaining original wording.